Customer Center
Manage your emergency device—it’s easy
Manage your emergency device in the Customer Center
In the Customer Center, you can change your contacts, update your personal information and settings, or activate additional services at any time.
Set up your emergency device
Step 1: Connect the device
- Plug your emergency device into a power source.
Step 2: Register the device
- Go to the Customer Center website and register your emergency device online.
- Select the subscription plan you want.
- Enter your personal emergency contacts.
Your emergency device is now ready for use. We automatically monitor its functionality 24/7.
You can also register your emergency device by mail using the enclosed card. Or register your emergency device by phone. You can reach us at the number shown here.
Step 3: Test the device
- Trigger a test alarm to verify that the registration was successful.
