Out-of-Pocket Ambulance Coverage

Supplemental Insurance for Ambulance and Helicopter Costs

In an emergency, prompt medical response is crucial—but the associated costs can be unexpectedly high. This supplemental insurance offers you comprehensive protection against financial burdens that exceed the coverage provided by basic insurance.

While basic insurance covers only up to CHF 500 for ambulance costs, additional costs of up to CHF 2,150 may arise, depending on the canton. Regardless of your chosen SmartLife Care subscription, we offer this insurance product in cooperation with SOS144 (insurer ERV, a Helvetia company). This ensures you’re optimally protected financially in an emergency.

Benefits at a Glance

• Full coverage of remaining costs: Covers all rescue costs not covered by your health insurance.
• Valid for all rescue modes: From ambulances to rescue helicopters.
• Emergency care included: Rescue measures and transport to the nearest hospital.
• Search and rescue costs: Coverage up to CHF 30,000 (including recovery of remains).
• No deductible and no age limit: Maximum flexibility and protection.

Costs and Processing

• Premium: Only CHF 60 per year per person.
• Billing: Directly from the provider SOS144 (ERV, a Helvetia company).
• Policy issuance: After receiving the policy (sent by ERV), the customer has 30 days to cancel it.
• Notice period: The SOS 144 rescue cards are automatically renewed for another
• Flexible Enrollment: The insurance can be purchased independently or in combination with your SmartLife Care emergency call service.
• Valid Worldwide

Ordering

• Currently, you can only purchase this insurance by phone.
• Contact our specialized customer service on weekdays from 8:00 a.m. to 5:00 p.m. at 0848 65 65 65 to place your order.

Important Documents

• General Insurance Conditions (AVB)
• Broker Information
• SOS144 Privacy Policy