The Subscriptions
Customized Security
The Right Subscription Plan for Your Emergency Alarm Device
Basic Subscription
Alerts family members
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The Basic Subscription in Detail
With the push of a button, you’ll be connected to your first personal contact. If no one answers, the system will move on to the next contact from a list of up to 10. This process repeats up to 5 times. If no one can be reached, all registered contacts will receive a text message or email notifying them that an alarm has been triggered.
Who is this subscription for?
- For people with relatives who can be on the scene quickly and reliably in an emergency.
- At least 3 contacts must be listed for the subscription to provide reliable assistance.
Comfort Subscription
Alerts family members first, then the emergency call center
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The “Comfort” subscription in detail
At the push of a button, you’ll be connected to your first personal contact. Your emergency device dials the numbers of all your personal contacts one after another. If no one answers, the 24-hour emergency call center is then alerted.
- You’re fully protected: If none of your saved contacts can be reached, the emergency call center will respond.
- Since one of your saved contacts may not answer immediately, it may take a few minutes before the emergency call center finally responds.
Who is this subscription for?
- For people who, in an emergency, would prefer to alert their family members first – but don’t want to forgo the security of a professional emergency call center.
- At least 3 contacts must be provided so that the subscription can offer reliable assistance.
Professional Subscription
The emergency call center is alerted immediately
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The Professional Plan in Detail
With the push of a button, you’ll be immediately connected to our 24-hour emergency call center, 365 days a year. The call center will discuss with you what kind of assistance is needed. Whenever possible, a family member will be notified first – and only then, if necessary, will professional help be summoned. We’ll stay on the line until help arrives.
Who is this subscription for?
- Ideal for people without family members or whose family members do not live nearby.
- Immediate support from the 24-hour emergency call center.
- Also ideal if you want to take some of the burden off your family members while ensuring that someone is always there for you, no matter what.
- Ideally, you should provide at least three contact persons so that the emergency call center can reliably arrange for help.
“Securitas” Add-On Subscription
Available for the “Comfort” and “Professional” subscriptions.
Alerts the Securitas security service if none of the contacts can be reached. This ensures that someone will rush to the scene in the event of an emergency call.
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Basic Subscription
Alerts family members
33.–
Comfort Subscription
Alerts family members first, then the emergency call center
41.–
Professional Subscription
The emergency call center is alerted immediately
49.–
The Basic Subscription in Detail
With the push of a button, you’ll be connected to your first personal contact. If no one answers, the system will move on to the next contact from a list of up to 10. This process repeats up to 5 times. If no one can be reached, all registered contacts will receive a text message or email notifying them that an alarm has been triggered.
Who is this subscription for?
- For people with relatives who can be on the scene quickly and reliably in an emergency.
- At least 3 contacts must be listed for the subscription to provide reliable assistance.
The “Comfort” subscription in detail
At the push of a button, you’ll be connected to your first personal contact. Your emergency device dials the numbers of all your personal contacts one after another. If no one answers, the 24-hour emergency call center is then alerted.
- You’re fully protected: If none of your saved contacts can be reached, the emergency call center will respond.
- Since one of your saved contacts may not answer immediately, it may take a few minutes before the emergency call center finally responds.
Who is this subscription for?
- For people who, in an emergency, would prefer to alert their family members first – but don’t want to forgo the security of a professional emergency call center.
- At least 3 contacts must be provided so that the subscription can offer reliable assistance.
The Professional Plan in Detail
With the push of a button, you’ll be immediately connected to our 24-hour emergency call center, 365 days a year. The call center will discuss with you what kind of assistance is needed. Whenever possible, a family member will be notified first – and only then, if necessary, will professional help be summoned. We’ll stay on the line until help arrives.
Who is this subscription for?
- Ideal for people without family members or whose family members do not live nearby.
- Immediate support from the 24-hour emergency call center.
- Also ideal if you want to take some of the burden off your family members while ensuring that someone is always there for you, no matter what.
- Ideally, you should provide at least three contact persons so that the emergency call center can reliably arrange for help.
“Securitas” Add-On Subscription
Available for the “Comfort” and “Professional” subscriptions.
Alerts the Securitas security service if none of the contacts can be reached. This ensures that someone will rush to the scene in the event of an emergency call.
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You can set up your subscription quickly and easily in the Customer Center as soon as you receive the device. Instructions are included. You can switch to a different subscription on your own at any time.
Ambulance Cost Coverage Insurance
Coverage for all ambulance costs not covered by health insurance.
About SOS 144 InsuranceThe Role of Contact Persons
- They can be reached by phone and, in an emergency, determine what assistance is needed.
- They can be on site within a quarter of an hour or notify someone who is able to do so.
- Have access to the affected person’s house or apartment.
The Role of Contact Persons
- They can be reached by phone and, in an emergency, determine what assistance is needed.
- They can be on site within a quarter of an hour or notify someone who is able to do so.
- Have access to the affected person’s house or apartment.
